Supervisory Skills for New Managers

Programme overview

Covers delegation, feedback, conflict handling, coaching and day-to-day team performance for first-time supervisors.

What you will be able to do

• Delegate work effectively
• Give constructive feedback
• Manage conflict within teams
• Run productive team meetings

Who should attend

Newly appointed supervisors and team leaders.

Certification

Participants who attend the full programme and complete the assessment receive an Apex Institute certificate of competence in Supervisory Skills for New Managers.

What the fee covers

• Facilitation and all training materials
• Refreshments and lunch for in-person sessions
• Assessment and certification
• A post-training follow-up clinic